# Support

**URL:** https://discuss.avogadro.cc/c/discussion/support/8.md?page=1

[Latest](https://discuss.avogadro.cc/latest.md) · [Categories](https://discuss.avogadro.cc/categories.md)

**Page:** 2

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## [Xtb-energy Plugin Depends on Python Environment](https://discuss.avogadro.cc/t/xtb-energy-plugin-depends-on-python-environment/7380)

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**Author:** [@Javier\_Cerezo](https://discuss.avogadro.cc/u/Javier_Cerezo)\
**Replies:** 9\
**Last updated:** [April 1, 2026, 5:28pm UTC](https://discuss.avogadro.cc/t/xtb-energy-plugin-depends-on-python-environment/7380 "2026-04-01T17:28:10Z")

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I have noticed a strange behavior of the xtb energy calculators in Linux. Namely, the performance of the plugin depends on the python environment of the shell where the code is launched (with the same python path in the …

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## [Avogadro 2 won't let me set the Python version](https://discuss.avogadro.cc/t/avogadro-2-wont-let-me-set-the-python-version/6829)

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**Author:** [@gvalt404](https://discuss.avogadro.cc/u/gvalt404)\
**Replies:** 7\
**Last updated:** [March 25, 2026, 10:57am UTC](https://discuss.avogadro.cc/t/avogadro-2-wont-let-me-set-the-python-version/6829 "2026-03-25T10:57:55Z")

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Hello, I recently downloaded Avogadro 2, and I am having difficulty generating orca input files. I followed the advice provided in these previous threads to the best of my ability: I am using a nightly version and dow…

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## ["Submit Calculation" Grayed Out](https://discuss.avogadro.cc/t/submit-calculation-grayed-out/7330)

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**Author:** [@avtsingh14](https://discuss.avogadro.cc/u/avtsingh14)\
**Replies:** 5\
**Last updated:** [March 2, 2026, 6:35pm UTC](https://discuss.avogadro.cc/t/submit-calculation-grayed-out/7330 "2026-03-02T18:35:20Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [Support for g orbitals?](https://discuss.avogadro.cc/t/support-for-g-orbitals/6726)

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**Author:** [@Juanes](https://discuss.avogadro.cc/u/Juanes)\
**Replies:** 15\
**Last updated:** [February 6, 2026, 7:10pm UTC](https://discuss.avogadro.cc/t/support-for-g-orbitals/6726 "2026-02-06T19:10:14Z")

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Was the handling of g orbitals added in 1.100? When I try to open a molden file for a molecule / basis with up to g orbitals, the orbitals presumably render (per the MO table) but they dont show in the screen. Nor do I g…

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## [Bond Atoms function distance not adjustable](https://discuss.avogadro.cc/t/bond-atoms-function-distance-not-adjustable/7298)

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**Author:** [@cook](https://discuss.avogadro.cc/u/cook)\
**Replies:** 5\
**Last updated:** [February 4, 2026, 8:09pm UTC](https://discuss.avogadro.cc/t/bond-atoms-function-distance-not-adjustable/7298 "2026-02-04T20:09:25Z")

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I believe this to be a bug with Avogadro: Six carbon atoms 1.4 A apart are selected: when Build\>Bond\>Bond Selected Atoms function is chosen, each of the carbons is bound to the other five carbons. This issue persists fo…

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## [CIF handling should be optimized (I)](https://discuss.avogadro.cc/t/cif-handling-should-be-optimized-i/7287)

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**Author:** [@anon86203829](https://discuss.avogadro.cc/u/anon86203829)\
**Replies:** 21\
**Last updated:** [January 29, 2026, 2:01pm UTC](https://discuss.avogadro.cc/t/cif-handling-should-be-optimized-i/7287 "2026-01-29T14:01:22Z")

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Dear all, since the release of Avogadro 2 is imminent, I would like to quickly mention a few things regarding the crystallography functionalities. I think most users would expect that when loading a CIF, the entire u…

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## [Issues with nightly, bond representation, avogenerators](https://discuss.avogadro.cc/t/issues-with-nightly-bond-representation-avogenerators/7279)

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**Author:** [@myoung](https://discuss.avogadro.cc/u/myoung)\
**Replies:** 6\
**Last updated:** [January 21, 2026, 10:11pm UTC](https://discuss.avogadro.cc/t/issues-with-nightly-bond-representation-avogenerators/7279 "2026-01-21T22:11:38Z")

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I have a few issues which I thought I would fold into one post. This is on MacOS Sequoia. Stable Avo2 (1.102.1) is only showing a few of the avogenerator scripts (e.g. for GAMESS but not Gaussian). I have downloaded t…

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## [Vibrational Spectra Scale Factor and Offset Not Working](https://discuss.avogadro.cc/t/vibrational-spectra-scale-factor-and-offset-not-working/7251)

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**Author:** [@mandaro](https://discuss.avogadro.cc/u/mandaro)\
**Replies:** 4\
**Last updated:** [January 19, 2026, 4:37pm UTC](https://discuss.avogadro.cc/t/vibrational-spectra-scale-factor-and-offset-not-working/7251 "2026-01-19T16:37:12Z")

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Hello, I am using Avogadro 1.102.1 on macOS. I am not sure why, but the Scale Factor and Offset settings in the vibrational spectra plot do not seem to work. No matter what values I enter, the spectrum remains unchange…

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## [Avo2 does not display optimized geometry from Gaussian output](https://discuss.avogadro.cc/t/avo2-does-not-display-optimized-geometry-from-gaussian-output/7274)

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**Author:** [@myoung](https://discuss.avogadro.cc/u/myoung)\
**Replies:** 4\
**Last updated:** [January 17, 2026, 11:09pm UTC](https://discuss.avogadro.cc/t/avo2-does-not-display-optimized-geometry-from-gaussian-output/7274 "2026-01-17T23:09:13Z")

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I used Avo2 (v1.102.1 on MacOS Sequoia) to open a Gaussian .out file from a geometry optimization calculation. However, Avo2 retrieves the input geometry, not the optimized geometry. I noticed this when creating a Gaussi…

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## [Crash when deleting atoms from pdb file](https://discuss.avogadro.cc/t/crash-when-deleting-atoms-from-pdb-file/7270)

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**Author:** [@myoung](https://discuss.avogadro.cc/u/myoung)\
**Replies:** 5\
**Last updated:** [January 17, 2026, 5:35am UTC](https://discuss.avogadro.cc/t/crash-when-deleting-atoms-from-pdb-file/7270 "2026-01-17T05:35:49Z")

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Avogadro2 locks up when I use the selection tool or the drawing tool to delete some atoms in a pdb file. I see that this was an (old) issue in Avogadro1 that was addressed. Indeed when I try this in Avogadro1 there is no…

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## [Reset axis origin](https://discuss.avogadro.cc/t/reset-axis-origin/7250)

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**Author:** [@wedyer9](https://discuss.avogadro.cc/u/wedyer9)\
**Replies:** 2\
**Last updated:** [December 15, 2025, 2:17am UTC](https://discuss.avogadro.cc/t/reset-axis-origin/7250 "2025-12-15T02:17:16Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [Mouse scroll can only zoom out occasionally](https://discuss.avogadro.cc/t/mouse-scroll-can-only-zoom-out-occasionally/7245)

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**Author:** [@brockdyer03](https://discuss.avogadro.cc/u/brockdyer03)\
**Replies:** 10\
**Last updated:** [December 9, 2025, 3:00pm UTC](https://discuss.avogadro.cc/t/mouse-scroll-can-only-zoom-out-occasionally/7245 "2025-12-09T15:00:00Z")

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Environment Information Avogadro version: Latest Nightly Operating system and version: Windows 11 Pro 10.0.26200 Expected Behavior Scroll wheel follows desired setting in Navigate tool options, e.g. scrolling down zoom…

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## [Installing plugins specifically Avogenerators downloads files but no new inputs appear](https://discuss.avogadro.cc/t/installing-plugins-specifically-avogenerators-downloads-files-but-no-new-inputs-appear/7238)

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**Author:** [@Christian\_Parides](https://discuss.avogadro.cc/u/Christian_Parides)\
**Replies:** 1\
**Last updated:** [November 25, 2025, 3:05am UTC](https://discuss.avogadro.cc/t/installing-plugins-specifically-avogenerators-downloads-files-but-no-new-inputs-appear/7238 "2025-11-25T03:05:24Z")

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Installing Avogenerators through client causes none of the extra inputs to appear but files are properly located in the folder. Environment Information Avogadro version: 1.102.1 Operating system and version: Microsoft …

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## [Incorrect MO number in creating surface from MOPAC results](https://discuss.avogadro.cc/t/incorrect-mo-number-in-creating-surface-from-mopac-results/7228)

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**Author:** [@tsubomura](https://discuss.avogadro.cc/u/tsubomura)\
**Replies:** 10\
**Last updated:** [November 18, 2025, 12:53am UTC](https://discuss.avogadro.cc/t/incorrect-mo-number-in-creating-surface-from-mopac-results/7228 "2025-11-18T00:53:15Z")

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I would like to use Avogadro to depict Molecular orbitals using the aux files calculated by OpenMOPAC2016 software. The MO number seems to be invalid if I calculate MO surface in the “Analyze” → “create surface” menu. F…

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## [Avogadro2 1.102 won't launch on Mac](https://discuss.avogadro.cc/t/avogadro2-1-102-wont-launch-on-mac/7215)

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**Author:** [@snoopdee](https://discuss.avogadro.cc/u/snoopdee)\
**Replies:** 3\
**Last updated:** [November 5, 2025, 6:23pm UTC](https://discuss.avogadro.cc/t/avogadro2-1-102-wont-launch-on-mac/7215 "2025-11-05T18:23:31Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [Color maps use wrong number of colors to create gradient](https://discuss.avogadro.cc/t/color-maps-use-wrong-number-of-colors-to-create-gradient/7218)

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**Author:** [@brockdyer03](https://discuss.avogadro.cc/u/brockdyer03)\
**Replies:** 2\
**Last updated:** [November 5, 2025, 3:33pm UTC](https://discuss.avogadro.cc/t/color-maps-use-wrong-number-of-colors-to-create-gradient/7218 "2025-11-05T15:33:55Z")

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Bug I was using Avogadro to color a graphene sheet by the atomic index with the turbo colormap, and I noticed that the endpoint of the color map is not actually the correct endpoint. Environment Information Avogadro ver…

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## [Molecular orbital output not opening in avogadro](https://discuss.avogadro.cc/t/molecular-orbital-output-not-opening-in-avogadro/7208)

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**Author:** [@omolarakr](https://discuss.avogadro.cc/u/omolarakr)\
**Replies:** 8\
**Last updated:** [November 3, 2025, 12:38pm UTC](https://discuss.avogadro.cc/t/molecular-orbital-output-not-opening-in-avogadro/7208 "2025-11-03T12:38:40Z")

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I have Avogadro 1.2.0 and it is not opening and the molecular orbital out file calculated with ORCA 6.0.1 (the lastest version). It did not also open the molden file generated from gbw. files from ORCA. ! B3LYP OPT def2…

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## [Influence of folder name on xTB calculations](https://discuss.avogadro.cc/t/influence-of-folder-name-on-xtb-calculations/7205)

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**Author:** [@Nyama](https://discuss.avogadro.cc/u/Nyama)\
**Replies:** 2\
**Last updated:** [October 30, 2025, 8:16pm UTC](https://discuss.avogadro.cc/t/influence-of-folder-name-on-xtb-calculations/7205 "2025-10-30T20:16:45Z")

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Thank you very much for your continued excellent work—and congratulations on the release of Avogadro 2 v1.102.1. I have encountered an issue that may not strictly be a bug, but I would like to bring it to your attention…

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## [I can't see ORCA input file generator.](https://discuss.avogadro.cc/t/i-cant-see-orca-input-file-generator/7202)

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**Author:** [@Doga](https://discuss.avogadro.cc/u/Doga)\
**Replies:** 8\
**Last updated:** [October 29, 2025, 6:56pm UTC](https://discuss.avogadro.cc/t/i-cant-see-orca-input-file-generator/7202 "2025-10-29T18:56:13Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [ORCA input unavailable after 1.102.1 update](https://discuss.avogadro.cc/t/orca-input-unavailable-after-1-102-1-update/7200)

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**Author:** [@andy\_huang](https://discuss.avogadro.cc/u/andy_huang)\
**Replies:** 4\
**Last updated:** [October 29, 2025, 1:30am UTC](https://discuss.avogadro.cc/t/orca-input-unavailable-after-1-102-1-update/7200 "2025-10-29T01:30:39Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [Avogadro 1.102.0 can't display ORCA output](https://discuss.avogadro.cc/t/avogadro-1-102-0-cant-display-orca-output/7196)

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**Author:** [@davidshobe](https://discuss.avogadro.cc/u/davidshobe)\
**Replies:** 8\
**Last updated:** [October 26, 2025, 3:48am UTC](https://discuss.avogadro.cc/t/avogadro-1-102-0-cant-display-orca-output/7196 "2025-10-26T03:48:36Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [Avogadro 2 1.102.0 prompts for an update and hangs on Pixi installation](https://discuss.avogadro.cc/t/avogadro-2-1-102-0-prompts-for-an-update-and-hangs-on-pixi-installation/7194)

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**Author:** [@Marco](https://discuss.avogadro.cc/u/Marco)\
**Replies:** 20\
**Last updated:** [October 25, 2025, 12:51pm UTC](https://discuss.avogadro.cc/t/avogadro-2-1-102-0-prompts-for-an-update-and-hangs-on-pixi-installation/7194 "2025-10-25T12:51:16Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [Opening ORCA output with Avogadro2](https://discuss.avogadro.cc/t/opening-orca-output-with-avogadro2/3171)

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**Author:** [@Giuseppe\_Fazio](https://discuss.avogadro.cc/u/Giuseppe_Fazio)\
**Replies:** 9\
**Last updated:** [October 20, 2025, 4:36pm UTC](https://discuss.avogadro.cc/t/opening-orca-output-with-avogadro2/3171 "2025-10-20T16:36:20Z")

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I’m having issues in opening the Orca output files with Avogadro2. When I try to open the file, I get this error message: Error while reading file ‘CH3CN.out’: Error while reading OpenBabel-generated CML: Error parsing …

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## [How to visualize a .cube file in Avogadro?](https://discuss.avogadro.cc/t/how-to-visualize-a-cube-file-in-avogadro/2409)

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**Author:** [@gangotri\_dey](https://discuss.avogadro.cc/u/gangotri_dey)\
**Replies:** 13\
**Last updated:** [October 20, 2025, 4:33pm UTC](https://discuss.avogadro.cc/t/how-to-visualize-a-cube-file-in-avogadro/2409 "2025-10-20T16:33:42Z")

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Hello! I have generated a .cube file using Quantum Espresso. How can I vizualize it please?

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## [Unable to open Avogadro for the first time](https://discuss.avogadro.cc/t/unable-to-open-avogadro-for-the-first-time/3039)

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**Author:** [@The\_Overlord](https://discuss.avogadro.cc/u/The_Overlord)\
**Replies:** 2\
**Last updated:** [October 19, 2025, 11:00pm UTC](https://discuss.avogadro.cc/t/unable-to-open-avogadro-for-the-first-time/3039 "2025-10-19T23:00:44Z")

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I recently downloaded Avogadro for help with my chemistry course However when I installed it and initialized it an error popped up saying “The code execution cannot proceed because MSVCP100.dll was not found. Reinstall…

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## [Avogadro2 on WLS hasn't all the functions or doesn't works!](https://discuss.avogadro.cc/t/avogadro2-on-wls-hasnt-all-the-functions-or-doesnt-works/7190)

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**Author:** [@Andrea\_Randazzo](https://discuss.avogadro.cc/u/Andrea_Randazzo)\
**Replies:** 1\
**Last updated:** [October 19, 2025, 10:56pm UTC](https://discuss.avogadro.cc/t/avogadro2-on-wls-hasnt-all-the-functions-or-doesnt-works/7190 "2025-10-19T22:56:48Z")

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I downloaded avogadro2 on my WLS2 (Linux on windows 10) but when it read file.out from ORCA (also if there are all data into) some data isn’t being read. For example, I calculate vibrations and orbitals, but only the vib…

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## [Avogadro (1.101) crashes in my windows 11 when trying to open an output file from ORCA with orbitals](https://discuss.avogadro.cc/t/avogadro-1-101-crashes-in-my-windows-11-when-trying-to-open-an-output-file-from-orca-with-orbitals/7176)

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**Author:** [@Mariachem](https://discuss.avogadro.cc/u/Mariachem)\
**Replies:** 13\
**Last updated:** [October 16, 2025, 12:05am UTC](https://discuss.avogadro.cc/t/avogadro-1-101-crashes-in-my-windows-11-when-trying-to-open-an-output-file-from-orca-with-orbitals/7176 "2025-10-16T00:05:42Z")

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I believe this to be a bug with Avogadro: I have Avogadro 1.101 recently installed, the nightly build version just in case, and ORCA 6.0 (the lastest version) and avogadro works perfectly and opens .out files from ORCA …

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## [Molecule disappears on substituting As for P](https://discuss.avogadro.cc/t/molecule-disappears-on-substituting-as-for-p/7183)

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**Author:** [@davidshobe](https://discuss.avogadro.cc/u/davidshobe)\
**Replies:** 3\
**Last updated:** [October 10, 2025, 2:29am UTC](https://discuss.avogadro.cc/t/molecule-disappears-on-substituting-as-for-p/7183 "2025-10-10T02:29:17Z")

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Please consider submitting issues to GitHub which will enable tracking bug reports and suggestions. These will be closed and updated automatically when they are fixed – including notifications. I believe this to be a bu…

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## [Problem reading MOLDEN files from ORCA](https://discuss.avogadro.cc/t/problem-reading-molden-files-from-orca/7175)

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**Author:** [@wtransue](https://discuss.avogadro.cc/u/wtransue)\
**Replies:** 4\
**Last updated:** [October 4, 2025, 9:11pm UTC](https://discuss.avogadro.cc/t/problem-reading-molden-files-from-orca/7175 "2025-10-04T21:11:57Z")

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I ran a calculation for ethylene in Orca 6.1.0 and I converted the resulting GBW file into a MOLDEN file using Orca’s orca\_2mkl program. The file is in the attached tar.gz. When I open this file in Avogadro2 to look at t…

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## [Editing a unit cell after rendering a surface causes a crash](https://discuss.avogadro.cc/t/editing-a-unit-cell-after-rendering-a-surface-causes-a-crash/7171)

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**Author:** [@brockdyer03](https://discuss.avogadro.cc/u/brockdyer03)\
**Replies:** 2\
**Last updated:** [October 2, 2025, 11:22pm UTC](https://discuss.avogadro.cc/t/editing-a-unit-cell-after-rendering-a-surface-causes-a-crash/7171 "2025-10-02T23:22:02Z")

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Environment Information Avogadro version: 1.101.0-14-g7431227 (Nightly downloaded 10/1/25) Operating system and version: Windows 11 Pro Version 10.0.26100 Expected Behavior I’m not sure if I expect to be allowed to edi…

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